Customer Service Officer at LeadHire Limited

Our client is urgently looking to engage the services suitably qualified candidates to fill the position below:Job Title: Customer Service OfficerLocation: LagosResponsibilitiesOpen and maintain customer accounts by recording account informationResolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communication 

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